Warranty & Returns/ Refunds
What is the DoubleCup return policy?
DoubleCup provides a 30 days of purchase return policy and full refund. If purchased directly from our website, returned items must be in perfect and unused condition with original packaging. The bottles must be directly sent to us. Please email us at firstname.lastname@example.org with reason of return and for more information.
What is the warranty on a DoubleCup product?
We offer one year manufacturers warranty on all bottles purchased from our website and authorized retailers with proof of purchase. The warranty covers manufacturers defects. To report a claim please send an email to email@example.com with reason of claim, proof of purchase, and the claimed defected area. We reserve the right to request the product to be sent to us, shipping provided by DoubleCup. We will review all cases carefully and will replace the product if necessary.